Refunds
Refunds
JobFit4U uses a prepare-before-payment model for the €4.99 Application Package.
You should not be asked to pay unless preparation succeeds.
If JobFit4U receives a verified payment but cannot provide the promised application files because fulfilment fails, the payment is to be refunded in full.
A Stripe payment receipt by itself does not prove that JobFit4U documents were successfully delivered.
If you have paid and have not received the expected files, contact:
Please include the email address used for the order and, if available, the Stripe receipt or payment reference.
Refunds do not apply merely because:
- a customer later decides not to apply for the job
- an employer does not shortlist or hire the customer
- the customer disagrees with an evidence-based observation in the supplied output
For a service problem or discretionary refund request, email reports@jobfit4u.com with your application reference, receipt and a short description. We review each case and may repair or replace defective files. Valid statutory cancellation and statutory remedies are handled regardless of whether you provide a reason. No automatic refund follows merely from not getting an interview or job.
This does not limit any rights that cannot legally be excluded.